DIGITAL WALLETS VS. CREDIT CARDS IN NEXT-GENERATION REAL ESTATE

banner james carlini - Carlini's CornerBy James Carlini

A pragmatic, visionary perspective —–

This article is an excerpt from James Carlini’s upcoming presentation at the Windy City Summit in Chicago next week:

.Digital wallet applications are opening up a whole new retail experience for shoppers as well as the retailers themselves. Plus, the approach is more secure than traditional credit cards.

Credit cards are becoming obsolete as new approaches using Smartphones and their NFC (Near Field Communications) chip technology become part of the mainstream customer transaction experience. With Smartphones, other demographic information can also be collected real-time and used in a cross-marketing effort to capture the lost customer in multi-venue environments (i.e. attendees at a convention center are sent eCoupons or eDiscounts from other surrounding venues like restaurants or bars to have them patronize them after hours rather than going to a venue outside the immediate convention center area).

With the explosive change of edge technology going from desktops and laptops to Smartphones and tablets, new approaches to in-store customer transactions must be designed and implemented in all next-generation real estate.

Next-generation real estate includes: Intelligent Buildings, Intelligent Business Campuses (IBCs), Intelligent Industrial Parks (IIPs), and multi-venue Intelligent Retail/ Entertainment/ Convention centers (IRECs).

New digital wallet (or mobile wallet) capabilities including Apple Pay, MCX (Merchant Customer Exchange) and other mobile applications are being built up right now to support transactions initiated by the retail customer for purchases in all retail establishments.

The old phone company’s “Let your fingers do the walking” ad which focused on using the Yellow Pages has been replaced with, “Let your fingers do the buying” on your Smartphone.

Some people are looking at credit cards becoming a thing of the past as they see the power of their Smartphone taking on the capabilities to do all retail transactions without opening up their wallets or purses.

Most large retailers see the shift as well and are already supporting the MCX platform which will facilitate Smartphone retail transactions.

Banana Republic, Bed Bath & Beyond, Best Buy, Conoco, CVS, Dillard’s, Exxon-Mobil, GAP, Hobby Lobby, K-Mart, Kohl’s, Lowe’s, Rite-Aid, Sears, Shell, 76, Sunoco, Target, Wal-Mart, Wendy’s, and 7-Eleven, are just some of the retail partners already involved in this endeavor which provides a free, downloadable app that includes the facilitation for merchant loyalty points for rewards.

CAPTURING THE LOST CUSTOMER
The concept of creating a Virtual Resort (using WiFi and DAS Networks) will be discussed as well as a pragmatic, cloud-computing framework to develop a new strategic approach to cross-marketing near-by venues and the gathering of real-time customer demographics in a Smartphone-dominated retail customer environment.

From the book, LOCATION LOCATION CONNECTIVITY:
To design one venue, like a stadium or convention center, requires a certain level of expertise to plan and implement a working solution. When you add several different venues (entertainment, restaurants, and retail) together into one complex, the need to understand the interrelationships which are going on and the potentials for cross-selling and cross-marketing as well as the overall changes in network traffic patterns and usage peaks is critical.

What are the benefits to the building owners of building an electronic “Virtual Resort”? This intelligent amenity provides a competitive advantage for the complex in enticing prospective tenants by offering added capabilities to insure their business’s success as well as providing a more enhanced experience to anyone visiting any part of their multi-venue complex. Instead of space being a commodity, these added intelligent amenities makes the location more valuable to both the owner and the tenant because the business tenant now has more electronic marketing (eCOUPONS, ePASSES, eDISCOUNTS) pushing people into his establishment than in a traditional real estate space. For the building owner, having this capability is a distinct competitive advantage which will attract a higher-caliber tenant and create higher occupancy rates.

This is economic development for the 21st century.

By attracting the potential customer to more venues, the revenues generated will be greater not only for the retailers but also for the municipality which will gain sales taxes that would have otherwise gone to some community “down the road.”

It’s a win-win-win situation for local economic development where customers get discounts and special promotions, retailers get more business, building owners have more successful tenants, and the community gets more in sales tax revenues.

A LOOK AT SECURITY DIFFERENCES
There are definite security differences between NFC chips (facilitating the digital wallet application) in Smartphones versus the RFID chips found in many major bank credit cards. (See Chart 1)

NFC vs. RFID CHIP - From LOCATION LOCATION CONNECTIVITY - James Carlini

NFC vs. RFID CHIP – From LOCATION LOCATION CONNECTIVITY – James Carlini All Rights Reserved.

As Smartphones and Tablets become more ubiquitous, demand for speed (for new apps) will increase and not go down. Some new installation endeavors (like stadiums and ball parks) have already shown they are under-engineered, so current engineering “rules-of-thumb” do not reflect actual demand.

We need to focus on strengthening the resiliency of networks as well as increasing their speeds.

As we move to 5G Networks in the year 2020, they will be providing some very high speeds to the average user (See CHART 2). Having more bandwidth available will accelerate the amount of applications that are feasible for customer service, video, high-definition video, social networking, and so many other Smartphone applications.

FROM LOCATION LOCATION CONNECTIVITY - James Carlini.  All RIghts Reserved.

FROM LOCATION LOCATION CONNECTIVITY – James Carlini. All RIghts Reserved.

CARLINI-ISM : “Those cities which keep horse-and-buggy taxes and penalties as one of their major revenue streams, will become economic ghost towns.”

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Copyright 2015 – James Carlini

NET NEUTRALITY OR NET NEUTERING?

banner james carlini - Carlini's CornerBy James Carlini

A pragmatic, visionary perspective —–

We cannot restrict competition and protect the obsolete cash cows of a few, and jeopardize the economic viability of a nation.

The FCC passing their policy on Net Neutrality doesn’t do what many people think it does. It does NOT promote free speech or protect freedom, if anything, it adds a good amount of government restrictions under the guise of “regulation”.

Carriers like AT&T and Verizon have the best lobbying groups out of any company or special interest group knocking on doors in Washington DC to “protect their interests.” Do you REALLY think the FCC would promote and pass something not in AT&T’s best interest?

What about government-imposed restrictions on what THEY feel is good or bad? Some would say, “No way,” with this administration. How many would say, “No way,” under the previous Bush administration? All of a sudden, it doesn’t seem so cut-and-dried, does it?

TWO VERY DIFFERENT VIEWS FOR WHAT NET NEUTRALITY IS
FREEDOM OF SPEECH OR THE RESTRICTION OF IT? Two articles, one pro policy and the other against it, paint very different pictures of what “Net Neutrality” really does to the Internet. On one hand, you have the ACLU describing what “could happen” if these regulations are not adopted (https://www.aclu.org/net-neutrality#abuses1 ).

On the other hand, you have the WND discussing how the way it was crafted and who has influence on it, the huge negatives of putting in place regulations and restrictions that can be misused and misapplied (http://www.wnd.com/2015/03/net-neutrality-obamas-gateway-to-censorship/ )

People are so polarized today, if you ask them which article is more accurate, you would get some siding with the ACLU and some siding with WND. Neither article, discusses the infrastructure and that is where our global Platform for Commerce for economic development and regional sustainability resides on.

RESTRICTING AND REGULATING INFRASTRUCTURE CAN BACKFIRE
If we are going to be writing policies and setting strategic directions, we better look at our global competition and see what they are doing. The development of the internet was OUR economic innovation, not China’s, or Europe’s, or South Korea’s. They are seeing the full potential. Are we?

We need to insure the intelligent infrastructure carrying that layer of infrastructure, which is key for global electronic commerce, is not only protected, but encouraged to expand both in speed and innovative capabilities. That type of economic accelerator is key for regional sustainability and regional viability.

Restrictions and regulatory channeling of companies and municipalities do not promote building out higher speed infrastructure or innovating new ideas. Regulations have a tendency to protect special interests and provide a nice formal mechanism to deny innovation, economic development, competitive expansion, and if used incorrectly or maliciously, freedom of speech.

This can easily be proven by looking at layers of infrastructure of the past. Back after the Civil War, St. Louis was a more prominent and larger city than Chicago. (See chart below from Location Location Connectivity)

St. Louis was “lobbied” by the riverboat captains to restrict the new layer of infrastructure (the Railroads) from coming into town because they were afraid that they would lose some market share to the railroads and they wanted to protect their cash cows.

How a bad decision stagnated a city's economy

How a bad decision stagnated a city’s economy

The politicians succumbed to the lobbying efforts of the incumbent riverboat captains and wrote restrictive legislation banning the railroads from crossing the Mississippi and coming into St. Louis. They were told, “It would be good for St. Louis.”

By their action, the St. Louis politicians stagnated the growth of St. Louis for decades to come. The railroads, looking for a different location for their regional hub, went up to Chicago and developed it there instead.

Within 25 years (by 1890) Chicago had surpassed the size of St. Louis, more than doubling its size, and became the Midwest powerhouse of economic growth and strength due to the added layer of infrastructure used to accelerate regional economic development and viability.

Putting restrictions on layers of infrastructure can restrain growth and stagnate the local economy. St. Louis never recovered its prominence.

Proclaiming the addition of restrictions will actually help economic growth rings hollow when you look at examples like this where it has been tried.

WHAT IS REALLY NEEDED TO SUSTAIN AMERICA’s NETWORK INFRASTRUCTURE?
THE NEED FOR SPEED What the government should be encouraging and promoting is the build-out of the network infrastructure so that it can sustain the growth and demands for ultra-high speeds of the near future.

The FCC’s definition of “Broadband” (30 Megabits per second) is so out-of-touch, it’s not even laughable – it’s sad. I have been promoting “Broadband” as anything at 1 Gigabit per second and above for more than several years. We have already built-out next-generation real estate which has 40 Gbps coming in from various network carriers and is being updated to 100Gbps (with 400Gbps coming soon as an upgrade)

It HAS to be at least 1 Gbps to the end-user if we are to implement 5G Networks by the 2020 to support the growth of wireless devices going from 10,000,000,000 today to 50,000,000,000 to 75,000,000,000 (or more) by the year 2020. We need to start upgrading a LOT to fiber optics and the cost is big because it is a huge investment to add real speed to our infrastructure.

We should be looking at multi-gigabit speeds for individuals (1-3Gbps) and corporate end-users (100-400Gbps). Terabit speeds should already be in the planning stages for backbone networks for 2020. Capacities need to be greatly increased over current network capabilities.

SO GET RID OF THE ORSON WELLES MENTALITY  Some of the incumbent phone companies have a strategic attitude like the old Gallo Wine commercials where Orson Welles would say, “We won’t sell any wine until WE think it’s time.”

The phone companies don’t upgrade their network facilities and offer ultra-high speeds until THEY feel it’s time. That is a threat to our national economic security.

We cannot wait for them to decide whether or not they should increase network speeds (which in many cases means upgrading copper to fiber optics) in different regions. If they cannot do it or don’t want to do it, they should NOT be trying to get competitors restricted out of the territories they do not want to invest in. The carriers waste tens of millions of dollars trying to keep out competitors instead of applying that money to strategic network upgrades. Should we be encouraging this or encouraging competition to add speed and capabilities to bolster economic viability?

Picture_ECONOMIC_CONNECTIVITY

These are the discussions which need to take place. Regional economic viability in a world market is still dependent on the Platform for Commerce – the infrastructure. And the latest layer of that infrastructure is broadband connectivity. Let’s not restrict it, let’s insure that it is the best it can possibly be.

CARLINI-ISM: You cannot restrict network infrastructure when it is so key to local economic viability and regional sustainability in a global marketplace.

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Copyright 2015 – James Carlini

RE-EMBRACING AMERICAN EXCEPTIONALISM

banner james carlini - Carlini's CornerBy James Carlini

A pragmatic, visionary perspective —–

Has America slipped into a vortex of declining mediocrity that is irreversible or is it coming back stronger in seeking more opportunities and setting higher goals to attain? Do we need to get back to the roots of leadership of what America was, not only in government, but in business, innovation, and corporate endeavors as well? There is a lot to learn from how the governmental and economic frameworks of this country were built and how they need to be re-built.

Are we as good a country as some have claimed or have we slipped in our international stature? What qualities and actions do we need to re-acquire and re-apply? What qualities and actions do we need to discard? Is it too late for this “American Renaissance” to unfold? These are questions I am starting to seek out answers for, in my next book.

Think about today’s rhetoric from various political views. Many people are tired of listening to the agitated arguments of politicians who don’t grasp what is actually happening in the country’s economy as well as its work-ethic. Politically correct assessments are obtuse at best and at worst, permanently damaging because they fail to provide a true assessment of what is happening and any corrective decision cannot be formulated or acted upon because of the out-of-focus and “out-of-touch-with-reality” analysis.

From a mix of quotes from government and business leaders, what should we embrace today?  Here are a dozen quotes from business and political leaders as well as inventors:

1) Those who stand for nothing fall for anything.
2) Hell, there are no rules here. We’re trying to accomplish something.
3) Discontent is the first necessity of progress.
4) Let us not seek the Republican answer or the Democratic answer, but the right answer. Let us not seek to fix the blame for the past. Let us accept our own responsibility for the future.
5) The cost of freedom is always high, but Americans have always paid it. And one path we shall never choose, and that is the path of surrender, or submission.
6) This American system of ours, call it Americanism, call it capitalism, call it what you will, gives each and every one of us a great opportunity if we only seize it with both hands and make the most of it.

7) Where there is no vision, there is no hope.
8) Education is the key to unlock the golden door of freedom.
9) I’ve always found that the speed of the boss is the speed of the team.
10) One of the things the government can’t do is run anything. The only things our government runs are the post office and the railroads, and both of them are bankrupt.
11) If a man is going to be an American at all let him be so without any qualifying adjectives, and if he is going to be something else, let him drop the word American from his personal description.

12) True Americanism recognizes the enormous gravity of the social and labor problems which confront us.

Do you think you know who said the above statements? You can tell by the tone of them who probably said them, right?

Don’t be too sure. Your own biases and political leanings may distort the answers.

Are some of the quotes from potential candidates for the Presidency in 2016? Are some from current Congressmen who were just elected? I will give the answers as to who belongs to each quote at the end of this article.

POLITICAL ACCURACY: THE DEMISE OF LIES & EXCUSES
One of my last column focused on CARLINI-ISMs, personal pragmatic insights developed from years of experience that I included in my book, LOCATION LOCATION CONNECTIVITY. I have always liked the idea of learning from other people’s quotes and was told by several people who have read my first book, to write a book of CARLINI-ISMs. I think I will go one step further and include those quotes that have made an impact on me by a diverse group of political, business, and civic leaders.

One of the things we need to get away from is being politically correct. When you look at the decisiveness in taking action to do good things and creating new opportunities, those decisions were made by those who were politically accurate.

You need to assess the current environment and deal with the realities of it – not create some shaded or obscure definition of it. You have to face the reality of the situation in order to come up with the best solution or decision for it.

Here are the answers as to who made the statements. You might be surprised.

1) Those who stand for nothing fall for anything. ALEXANDER HAMILTON (Who was one of the signers of the Constitution, the first Secretary of the Treasury, who also established the US Mint. He is on the $10 bill)
2) Hell, there are no rules here. We’re trying to accomplish something. THOMAS EDISON, Inventor, Innovator.
3) Discontent is the first necessity of progress. THOMAS EDISON, Inventor, Innovator.
4) Let us not seek the Republican answer or the Democratic answer, but the right answer. Let us not seek to fix the blame for the past. Let us accept our own responsibility for the future. President JOHN F. KENNEDY
5) The cost of freedom is always high, but Americans have always paid it. And one path we shall never choose, and that is the path of surrender, or submission. President JOHN F. KENNEDY
6) This American system of ours, call it Americanism, call it capitalism, call it what you will, gives each and every one of us a great opportunity if we only seize it with both hands and make the most of it. AL CAPONE (Bet you didn’t get this one!)

7) Where there is no vision, there is no hope. GEORGE WASHINGTON CARVER, Inventor & Botanist
8) Education is the key to unlock the golden door of freedom. GEORGE WASHINGTON CARVER, Inventor & Botanist
9) I’ve always found that the speed of the boss is the speed of the team. LEE IOCOCCA, former Chairman of Chrysler
10) One of the things the government can’t do is run anything. The only things our government runs are the post office and the railroads, and both of them are bankrupt. LEE IOCOCCA, former Chairman of Chrysler
11) If a man is going to be an American at all let him be so without any qualifying adjectives, and if he is going to be something else, let him drop the word American from his personal description. HENRY CABOT LODGE, US Senator from Massachusetts and first Senate Majority Leader in the early 1900s.
12) True Americanism recognizes the enormous gravity of the social and labor problems which confront us. HENRY CABOT LODGE, US Senator from Massachusetts and first Senate Majority Leader in the early 1900s.

LEADERSHIP?
As you can see, some of the issues we face today were also issues faced by America’s leaders over a century ago.  We need to learn from the past to move forward into the future.  We need to stop the decline and surge forward with new goals for individuals, companies, and government.

CARLINI-ISM: We need to review the framework of this country and how it was built, in order to add on improvements for the framework of its future..

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Copyright 2015 – James Carlini

LIFTING RESTRICTIONS ON MUNICIPALITIES BUILDING NETWORKS

banner james carlini - Carlini's CornerBy James Carlini

A pragmatic, visionary perspective —–

There is a call by President Obama to the FCC to lift the restrictions in 19 states on municipal broadband endeavors. This is important to the regional viability and sustainability of all communities – big and small.

AT&T (NYSE:T), Verizon (NYSE:VZ), COMCAST (NASDAQ:CMCSA), and other incumbent phone companies lobbied hard to get restrictions passed in these states in order to stifle competition, limit new entrants and capital expenditures for updating network infrastructure, and protect their cash cows.

We cannot afford to protect a few corporations’ profits if the end-result is the weakening of the overall national economy because our infrastructure, or global Platform for Commerce, is kept sub-standard compared to other economic regions around the world.  We need to look beyond protecting some  corporations’ profits, and focus on all cities and regions remaining viable in a global marketplace.

As I have pointed out in previous articles about network infrastructure:
In some parts of the United States, there is a multi-level government concern for regional sustainability and job growth. This has created a new unity in some places in community development between municipalities, counties and the developers of business and industrial parks.

The importance of being in the right location now includes being connected at a high-speed access point to communicate with global customers, clients and suppliers.

In other parts of the country, there has been a concerted effort to restrict and ban this type of development of high-speed networks by municipalities and others in order to preserve and maintain corporate profits for some of the incumbent phone and cable companies.

We must acknowledge that:
•  Municipalities are looking for economic survival.
•  Competition is good. It sparks capital spending.
•  AT&T, Verizon, COMCAST, and others need to invest or get out of the way on building out new Network Infrastructure.
•  Regional viability and economic sustainability are more important than individual corporations protecting profits.
• Economic Development Equals Broadband Connectivity and Broadband Connectivity Equals Jobs.

As I have said over and over again at conferences, “Just like locations were important for centuries based on their proximity to good transportation, seaports and roads, they now must also be adjacent to high-speed information highways and have both wired and wireless network infrastructures that tie buildings and communities together.”

Local network infrastructure has to be upgraded in order for communities to attract and maintain corporate facilities. Having broadband connectivity (multi-gigabit speeds) is key to:
– satisfying corporate site selection committees who are looking for new locations to build corporate facilities.
– regional sustainability (job creation)
– guaranteeing viability to the local economy

This was pointed out in my white paper written for the US Department of Homeland Security and presented at Columbia University in New York in 2009. (See page 7 of the CIP Report – cip.gmu.edu/wp-content/uploads/2013/06/C… )

A small city or town cannot be at the mercy of the phone company to upgrade its local network infrastructure. It needs to be competitive in order to attract and maintain corporate facilities. The more capital investment in network infrastructure, the more competitive and viable a region becomes, especially from a global perspective.

We need the best network infrastructure in place everywhere in order to compete in today’s and tomorrow’s global marketplace.

CARLINI-ISM:  Network infrastructure is a national economic security issue.  It cannot be undermined by the passage of restrictive legislation to protect the revenue streams of a couple of companies unwilling to make the capital investments they need to make in order for all regions to remain viable.

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Copyright 2015 – James Carlini

 

CARLINI-ISMs: THE PASSION, FASHION, AND TRASHIN’ OF LEADERSHIP

banner james carlini - Carlini's CornerBy James Carlini

A pragmatic, visionary perspective —–

CARLINI-ISMs are personal pragmatic insights developed from years of experience that I have included in my book, LOCATION LOCATION CONNECTIVITY. Although it is a book about the convergence of next-generation real estate, infrastructure, technology, and their combined impact on regional economic development, it also provides a perspective on organizational leadership and team dynamics.

CARLINI-ISMs were developed to give guidance, common sense, and offer wisdom on everyday issues faced by corporate and organizational management.

HOW TO BECOME A BETTER MANAGER, OR IS THAT LEADER?

There are so many books at all the bookstores on Management, you would think that we would have much better leaders in all our organizations. Management of organizations is not leadership in organizations. There is a definite difference and in order to be a good leader of people, you need to focus on Passion, Fashion, and the true concepts of leadership.

PASSION (ACQUIRE THIS BEHAVIOR)

AT WORK, YOU NEED A SENSE-OF-URGENCY:  How many people work with an associate who is always talking, going around chatting and wasting time, and then at the end-of-the-day, telling everyone they did not get much done, so they have to stay late? This person is no martyr or hard-working team member. They need to focus in and do the job between 9 and 5.

PROFESSIONALISM IS NOT A DEGREE OR CERTIFICATE, IT IS A STATE-OF-MIND:  In my career, I have worked with some very professional people – who did NOT have degrees, but had a persistent focus on doing a good job. Others, who had supposedly Sterling credentials, were not worth a nickel. Don’t buy off on credentials. Buy off on performance.

ONLY PERFORMANCE IS REALITY. EVERYTHING ELSE IS JUST GLOSSY RHETORIC AND SLICK SLOGANS:  The former chairman of ITT, Hal Geneen, said it best:
In business, words are words,
Explanations are explanations,
Promises are promises,
But only Performance is reality.

FASHION (ACQUIRE THIS BEHAVIOR)

CASUAL DOESN’T MEAN HOMELESS:  When you are dressed sharp and professional, you act sharp and professional. When you go on an interview, they say many make up their decision on you in the first thirty seconds – that’s how much wearing the right apparel means in “getting the job”. Well what happened to that attention to detail when you are “on the job”?

Definitions on “what is casual” have become too loose to be of any help. To me, casual meant instead of a suit and tie, you wear a sport-coat with an open collar shirt. When the dress code falls to a ripped sweatshirt, torn jeans, T-shirts, and sandals, people seem to extend that casualness into their job performance. When you are dressed sloppy, your work becomes sloppy.

20140402_131910

DRESS AS IF YOU ARE RIDING IN THE CORPORATE JET – NOT AS IF YOU ARE HERE TO WASH IT DOWN:  Some will continue to argue that they feel more comfortable in casual clothes. Well, pick up the hose and wash the plane down.

TRASHIN’ POOR LEADERSHIP (DISCARD THIS BEHAVIOR)

YOU MANAGE RESOURCES, BUT YOU LEAD PEOPLE:  People don’t want to be “managed”, they want to be led. Managing someone can really turn that person off. Coming in and micro-managing someone does not get the best performance out of them. It gets resignation, indignation, and no loyalty to you or the organization. Stop “managing your people”.

YOU DON’T GET SUPERMAN BY PAYING JIMMY OLSON WAGES:  You don’t get $100,000 talent for $34,000 a year. AND, three people at $34,000 apiece does NOT equal the depth of talents and capabilities of a $100,000 a year person. When it comes to talent, you get what you pay for.

TALENT IS NOT A COMMODITY:  Some people think when you hire a person with a defined skillset (like a programmer or a carpenter), that skillset is the same across all people who have that skillset. It isn’t.

You have the First Stringers (people who are there everyday putting in consistent effort), Impact Players (who you can go to for an extra effort beyond a First Stringer), Second stringers (people who may show up everyday, but may not add too much everyday), Benchwarmers (people who claim they’re “on the Team”, but are nothing more than cheerleaders), and Slackers (people who find ways to get out of work, but spend most of their time telling others how much work they have done).

Go to any trade show vendor exhibit. The person with the golf shirt on that has the corporate logo on it may be showing he or she is “part of the team”, but the person with the suit on says, “they are in charge of the team.” We have enough team players out there. What we need are more team leaders.

CARLINI-ISM:  When you learn more, you earn more. Keep an open mind, especially when it comes to developing a leadership style.

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Copyright 2015 – James Carlini

CYBER-VANDALISM IS NOT THE WORD TO USE

banner james carlini - Carlini's CornerBy James Carlini

A pragmatic, visionary perspective —–

Cyber -vandalism is NOT a strong enough word and should NOT be used when discussing the corporate system attacks that were done to the SONY corporation or any corporate entity.

The President of the United States has used this term and it should not be accepted as the correct label for what happened.

Bringing down a corporate network, stealing 400,000 credit cards, or stagnating a regional power grid is NOT the equivalent to spray-painting your name on someone’s garage door.  If we are to define the SONY cyber attack as a big problem, let’s identify the problem with the right label: corporate cyber-sabotage.

As I said in an earlier column about the impact of this type of electronic attack, “This isn’t a story line for a Die Hard movie anymore. It is reality and you can see governments getting into this as a form of electronic warfare and cyber retaliation.”

WASHINGTON BETTER WAKE UP

When you look at cyber-based threats and the impact they can have, many in Washington have no clue.  Why? Because computers were not their strong suit in school or at the jobs most of them came out of.  Most legislators are lawyers and most lawyers are not that computer-literate.  The world of computers, networks, and mission critical applications are not the first topics of discussions at Washington cocktail parties. So the reality of having the right defenses in place for cyber-crimes and cyber-sabotage has yet to be fully defined, let alone achieved.

As I pointed out in an earlier column:

Many organizations are still in a primitive mode when it comes to backing-up mission-critical applications. With mission-critical applications in organizations growing from “one out of three” to “one out of two” in many areas, the need to take a broader and more strategic view on the Three Rs (Reliability, Redundancy and Resiliency) of the enterprise is critical.

(See my article on Enterprise Assessment Framework – http://jamescarlini.sys-con.com/node/3263041 )

The type of attack which happened at SONY should be a solid warning for all that cyber-corporate espionage is a real issue to deal with and that corporate cyber-espionage can bring down just about any organization.

EMP IS ALSO ANOTHER MAJOR THREAT

Electro-Magnetic Pulse (EMP) bombs have been a potential threat since the Cold War.  The difference today is that more rogue nations, like North Korea, could have a bomb like this in its inventory.

EMP bombs do not have to have a sophisticated delivery system like a multi-stage Inter-Continental Ballistic Missile system.  They can be brought across the ocean in a freighter and just exploded 50-100 miles above land and any electronics underneath their “umbrella” coverage become fried and non-functional.

That would put us back into the 15th century.  Imagine no cars, no electronics, no TV, no phones, and no social media. Technology would be dialed back to Christopher Columbus’ day.

Economic chaos would ensue and crowds of people would be protesting the lack of everything electronic.

Corporate cyber-sabotage and EMP bombs are real threats.  We need to make sure we are prepared for any type of attack like this and that means the government better be establishing new rules, policies, and procedures to protect us.

CARLINI-ISM: Corporate cyber-sabotage is real and CEOs as well as Congressional lawmakers better understand its ability to stop an enterprise (or government) in its tracks if real safeguards are not put in place.

HIS VISIONARY BOOK AVAILABLE AT AMAZON –

BARNES & NOBLE
http://www.barnesandnoble.com/w/location-location-connectivity-james-carlini/1120585793?ean=9780990646044
Follow daily Carlini-isms at http://www.TWITTER.com/JAMESCARLINI
Copyright 2014 – James Carlini

CORPORATE CYBER-SABOTAGE: MORE THAN STEALING CREDIT CARD NUMBERS

banner james carlini - Carlini's CornerBy James Carlini

A pragmatic, visionary perspective —–

Most people are worried about their credit cards being stolen, but more ominous problems with cyber attacks are being aimed at other parts of a corporation including tampering with facilities and manufacturing processes, stealing Intellectual Property (IP), and changing formulas and processing around so that it is next to impossible to revert back to the original systems and procedures. Corporate cyber-sabotage could be used by rival companies, foreign governments, or just cyber-anarchists who want to punish a corporation for their products or political stances.

HACKERS’ GOAL: SHUT DOWN THEIR PRODUCTION LINE

Just think if a huge company like GM, Caterpillar, or Ford got hit with a cyber attack focused on all the robotic systems in their assembly lines. Talk about getting “held up”, what if the systems were put in “Lock Down” mode? Or all the parameters set on various robotic tools like saws, drills, and welding machines got fed different information and coordinates which would render any type of production to zero output.

What if it was in a multi-staged attack where you first shut everything down, but then re-programmed the robots and automated machining so that when they were brought back up from a “disaster recovery mode” status to an “active status”, they would all have faulty, re-calibrated information in their cutting and manufacturing procedures? How easy would that be to unravel and fix all those changes and recalibrate all the robots so they were performing the right movements at the right time? Are corporate back-up systems as good as their executive staffs think they are?

Damaging a competitor’s core business may be a goal of a rival company or a rogue nation. It doesn’t matter who is initiating
the attack. What matters is, do you have the safeguards in place before the Tsunami of system failures hits your organization?

This isn’t a story line for a Die Hard movie anymore. It is reality and you can see governments getting into this as a form of electronic warfare and cyber retaliation.

Most CEOs may think about the possibilities of a cyber attack, but when they are asked for capital to harden facilities or hire qualified personnel who can safeguard resources, they don’t see the expenditure being necessary, especially if they are anticipating some big bonus. Cost-cutting executives and their organizations are the perfect target for these cyber criminals. If the cyber criminal knows the CEO is too cheap to approve monies for security, then it’s “easy pickings”.

This could happen and this is why more corporations needs to be aware of these more strategic approaches to corporate cyber-sabotage

Stealing credit card information is just the tip of the iceberg. Stopping an organization dead in its tracks because their electronic systems that manage and motivate the manufacturing process, is a much loftier goal.

CARLINI-ISM: Just when you thought you fixed one digital problem, another comes crawling up electronically.

HIS VISIONARY BOOK AVAILABLE AT AMAZON –

BARNES & NOBLE
http://www.barnesandnoble.com/w/location-location-connectivity-james-carlini/1120585793?ean=9780990646044
Follow daily Carlini-isms at http://www.TWITTER.com/JAMESCARLINI
Copyright 2014 – James Carlini

INTELLIGENT INFRASTRUCTURE DESTRUCTION: CYBER ATTACKS

banner james carlini - Carlini's CornerBy James Carlini

A pragmatic, visionary perspective —–

When a cyber attack wipes out an organization’s ability to conduct business, the question to the organization’s CEO becomes, “Have you properly maintained the organization’s infrastructure and its networks, so that it can still function as a viable business entity?”

What areas are you are supposed to manage back-up, and maintain? A CEO better know this for today’s cyber attack-infested marketplace.

A large cyber attack is to a corporate CEO, like a rogue snowstorm to a mayor facing re-election. If the plows and salt trucks don’t do their jobs and the city is left stranded from the ravages of the storm, the mayor does not get re-elected. On the corporate side, the CEO walks the plank.

Making a strategic assessment of an enterprise’s total business platform and its ability to withstand a cyber attack (or any disruption), is not for everyone. There are only a few quality firms that can approach this on an all-encompassing, strategic, executive view and not just an “outside techie” firm doing a review on the technical innards of a server farm or data center.

ESTABLISHING THE “RITE” APPROACH FOR AN ENTERPRISE
Each organization’s specific strategic assets need to be assessed for their susceptibility to corporate cyber-sabotage as well as other man-made or natural disasters. Let’s look at the various parts of the internal “Platform for Commerce” that supports an enterprise.

REAL ESTATE: What and where is the land that the enterprise sits on? Are there any issues/obstacles to be aware of? (Natural or Man-made)

INFRASTRUCTURE: What is in-place/ available/ accessible to the enterprise? What is the quality/redundancy of access to transportation? Rail? Airports? Power grid and network communications?

TECHNOLOGY: What technologies “run the business”? What in-place technologies are considered “Mission Critical”? Are there redundant network carriers providing Multi-Gigabit connectivity? Where else is redundancy needed? Where is it lacking? What other cyber/connectivity intelligent amenities are being used? What is the documentation?

Has the back-up systems ever been tested? (Sounds like a dumb question but you would be surprised at how many organizations have back-up plans as well as procedures and back-up hardware, but they have never been tested by the organization.)

ENTERPRISE CRITICALITY: How many applications are considered mission critical for the enterprise? To what level are these applications backed up and duplicated? How is it being funded in both its initial and operating phases? What impact do all the applications have on the enterprise’s regional sustainability? Global competitiveness?

There are more questions to ask and metrics to measure, but this gives you a good picture as to the methodology of the strategic Enterprise Assessment Framework (EAF) of what should be happening when it comes to assessing the internal “Platform for Commerce” within an organization or corporate enterprise.

CYBER ATTACKS ARE A MATTER OF WHEN, NOT IF THEY OCCUR
Cyber attacks are on the rise. According to a recent article on http://www.securityinfowatch.com :
According to the Identity Theft Resource Center (ITRC), there have been over 700 data breaches reported in the U.S. so far this year, a 26 percent increase over the same time period in 2013. Of the breaches that have been reported this year, the overwhelming majority have affected healthcare entities and businesses.

Corporate executives may not see this as a hot issue on their “Things to Do” List, but they should. This rise in cyber attacks is an indication it is going to become a “Top Five” issue with corporate CEOs and their executive staffs.

Famous last words in the mahogany CEO office suite, “This could never happen to us.”

When you look at any enterprise’s applications, you have to segregate them into various categories of criticality:
1. CRITICAL APPLICATIONS (Mission critical to the success of the enterprise. Should never be shut down or incapacitated. ALL of them should be totally redundant. (100% back-up))
2. NECESSARY APPLICATIONS (Everyday operations depend on these applications. Only a short period of Out-of-Service time can be tolerated.)
3. OPTIMAL APPLICATIONS (Could do without for a period of time. The business could still function.)

There is a shift going on now as more enterprises become more dependent on mission critical applications. Today, one out of every three applications are considered “Mission Critical” to the organizations. Moving forward, one out of every two applications will become “Mission Critical”. Design and operational heuristics must change to fit these new critical applications.

Selling products and services into this 21st century corporate “Platform for Commerce” environment requires an expertise in understanding multi-disciplinary skills and next-generation solutions. It is a multi-level sell when trying to promote new intelligent amenities for next-generation buildings, multi-venue entertainment centers, and intelligent business campuses.

With the growing threat of cyber destruction onto an enterprise’s intelligent infrastructure, CEOs cannot afford to take a wait-and-see attitude as to preventions, enterprise-wide assessments and applied security solutions. They also cannot depend on their legal or accounting advisors because those people have no real expertise in these matters. Get a broadly-focused, strategic technologist to assess your current situation.

CARLINI-ISM: When you’re sick, you don’t go to the cheapest doctor.

HIS VISIONARY BOOK AVAILABLE AT AMAZON –

BARNES & NOBLE
http://www.barnesandnoble.com/w/location-location-connectivity-james-carlini/1120585793?ean=9780990646044
Follow daily Carlini-isms at http://www.TWITTER.com/JAMESCARLINI
Copyright 2014 – James Carlini

MILLENNIALS: A TREASURE CHEST OF OPPORTUNITIES

banner james carlini - Carlini's CornerBy James Carlini

How many Millennials do you know who are uncertain of their future? How many of them have any type of blueprint to success? How many of them have more than a part-time job? (Some have two, just to make more money, but many are still looking for a full-time, benefits-paying job.)

With so many changes and challenges in society today, old rules-of-thumb cannot be applied to develop careers or determine a direction to take with developing skill sets and seeking jobs. The same career advice cannot be regurgitated year-after-year because it is just not applicable anymore.


FRAMEWORKS FOR THE FUTURE

When I wrote my book, LOCATION LOCATION CONNECTIVITY, I wrote it to leave behind a legacy of broad-based knowledge and experience on high-tech issues covering next-generation real estate, infrastructure, and technology. These areas are converging and impacting regional Economic Development.

The book offers more than that. It offers some “frameworks for the future” discussing the ways of looking at things which can provide opportunities for people in the beginnings of their careers as well as those in the middle or end of their careers.

One of my friends who was reading the book, called me up to discuss what he thought about the book. He said, “I can’t believe how much stuff you have in this book.” He said this is a book that could easily become a classic.

His summary, “The book is a veritable Treasure Chest of Opportunities.”

I am humbled by his assessment and hope others get as much out of the book. I really would like to see Millennials pick up the book because they are the ones who seem disenfranchised with “traditional business cultures” in many organizations.

Those who already have a degree and are in debt from college loans must take a second look at what they can fit into and what will get them more than a minimum wage job. The promise “a college degree will unlock the doors to better opportunities” rings very hollow with many of them.

There are still opportunities out there, but the doors and locks have changed.

What worked before in positioning oneself for a good job doesn’t necessarily guarantee success today. You must have skills focused on Flexibility, Adaptability, Creativity, and Technology in order to be marketable in today’s economy. (FACT-based skills)

It’s all in the book. FACT-based education is much more critical than learning the Three R’s: The skill sets for Industrial Age jobs. The Three R’s? Rote, Repetition and Routine which add up to Regimentation.

The Three R’s may have been excellent skills for Industrial Age jobs, but they are not going to get you far in today’s and tomorrow’s challenging jobs where nothing is routine and there is no such thing as “a routine day.”

Public school systems are not teaching for today’s jobs and there is a disconnect when people graduate. If they go on to college, there is no guarantee those FACT-based skills will be part of their curriculum.

SPEND $40 BEFORE SPENDING $40,000
Before deciding to get into a college curriculum that is probably 20 years old and will cost about $40,000 for the first year, buy the book for $40 and get a better picture of where things are going and where the opportunities of the future will be.

You may not need a degree. If you do, choose wisely. It is not about STEM (Science, Technology, Engineering and Mathematics) as much as it is about FACT (Flexibility, Adaptability, Creativity, and Technology) skills.

Remember, 21h century challenges may not be solved by 20th century solutions.

CARLINI-ISM : College degrees are not the universal solution anymore to obtaining a good career in the 21st century.

Carlini’s visionary book, LOCATION LOCATION CONNECTIVITY is available at AMAZON and Barnes & Noble. (The ISBN # 9780-9906460-44)
AMAZON –http://www.amazon.com/LOCATION-CONNECTIVITY-JAMES-CARLINI/dp/0990646041
B&N — http://www.barnesandnoble.com/w/location-location-connectivity-james-carlini/1120585793

Copyright 2014 - James Carlini - All rights reserved

Copyright 2014 – James Carlini – All rights reserved

COMMERCIAL REAL ESTATE: HOW TO MINIMIZE THE COMPETITION

banner james carlini - Carlini's CornerBy James Carlini

What amenity can a building owner or property management firm add to a building to eliminate 90% of their competition in today’s commercial real estate market? The answer: Broadband Connectivity.

This is not hype. This is not conceptual or theoretical. It is fact.

In performing research for a planning project I worked on while consulting to the DuPage Business Center, an 800-acre high-tech business park in Illinois, I found that searching for Class A space (20,000 square feet) in the surrounding area came up with a total of 60 available properties.

With that many properties offering space, it would be an easy time to get them to compete on price until the price per square foot was driven down to a very low amount. With owners hungry for a tenant, we could probably negotiate a year free on a five-year lease.

As soon as I added Broadband Connectivity (multiple gigabit speeds) to the upfront requirements for the tenant space, the amount of buildings available with that amenity dropped to five. That is over a 90% reduction in the amount of buildings available that could handle that type of request.

In that scenario, the building owner would not have to sacrifice dropping the price per square foot and could focus on more unique strengths of the property. End result: The property owner keeps up the profitability of the building and attracts the premium tenants.

20th CENTURY REAL ESTATE SOLUTIONS CANNOT SOLVE 21st CENTURY TENANT ISSUES
Hear that huge shattering sound of glass, steel and marble crashing down to the ground? That is the shattering of decades’ worth of commercial real estate concepts that don’t work anymore.

BLDG_FALLEN
The sad part is many in the Commercial Real Estate (CRE) market need to tune into this deafening thunder. The status quo has been shattered and shattered again by the implementation of WiFi. DAS and Smartphone networks into many venues. Commercial real estate needs to offer what was before a hoped for, that has become a “must-have”.

As I said in an earlier article: (http://onpurposemagazine.com/2013/02/20/defining-21st-century-real-estate-2/ )
Selling products and services into this 21st century integrated real estate environment requires an expertise in understanding multi-disciplinary skills and next-generation solutions. It is a multi-level sell when trying to promote new intelligent amenities for next-generation buildings, multi-venue entertainment centers, and intelligent business campuses.

Part of my book, Location Location Connectivity, deals with changing out Master Planning concepts. Areas of concern like power and network infrastructure services have become something to be added to the upfront planning of the property and not as some after-thought once the tenant signs the contract.

The reality is the tenant is NOT going to sign any contract unless these amenities are already present and available. When it comes to Master Planning, both power and network services have to be implemented upfront before any tenant will buy into the property.

WHAT IS IMPORTANT?
If you are into property management or ownership of Class A Buildings, do you want to eliminate the vast majority of your competition in today’s commercial real estate market? Start taking a look at implementing intelligent amenities before potential tenants require them and you have to do things in a crisis mode.

CARLINI-ISM: “When it comes to commercial real estate, those stuck with 20th century solutions will not be able to attract and maintain 21st century tenants.”

Carlini’s visionary book, Location Location Connectivity is available at Barnes & Noble. (The ISBN # 9780-9906460-44)
http://www.barnesandnoble.com/w/location-location-connectivity-james-carlini/1120585793

Copyright 2014 - James Carlini - All rights reserved

Copyright 2014 – James Carlini – All rights reserved

LOCATION LOCATION CONNECTIVITY – WHO HAS THE PLAN?

banner james carlini - Carlini's CornerBy James Carlini

At the HetNet Expo in Chicago on October, 16th, I asked a question to a regional Manager from Verizon at one of the morning panel discussions. I thought it was a good question, but did not elicit a good answer. This concerns me and should concern you.
“With the amount of wireless devices going from 10 Billion devices today to 50 Billion devices in 2020, what are the strategic plans of your company, Verizon, when it comes to building out network infrastructure?”

It was a straightforward question and I expected a definitive answer. When you look at the timetable for meeting the 5G Network objective, it is pretty clear they only have five years or a half a decade to plan, design, and implement a more robust and resilient network infrastructure that can handle a huge amount of new traffic.

We are supposed to be running in a 5G Network environment by 2020 and that means a lot of things to a lot of people. One thing it means is that all the carriers, AT&T, T-Mobile, Sprint, and Verizon have to do major upgrades to their networks.

WHO HAS THE PLAN?
Instead of getting a good answer, I got some song-and-dance from the Verizon Wireless manager and an even worse “wango tango of buzz phrases and euphemisms” from the moderator of the panel, who clearly did not know what he was talking about.

You would think they would be all over that question talking about the path to expansion of their infrastructure as well as the potential expansion of available network services to provide companies and individuals with more choices for faster capabilities.

If you have a plan, you would point out three or four of its major initiatives and tick off a timeline for their expected executions. Nothing like that came out of the panel discussion. It was more of the “these are big companies with big brains figuring all this out” rhetoric that did not impress me (or others).

Carriers must have a real strategic plan to meet this real challenge and I just don’t see it. Five years is not a lot of time for all this to transpire and be done right.

SOME IN REAL ESTATE ARE STARTING TO ‘GET IT”
In talking to some others who were at the HetNet Expo, I spoke with one person who told me his company was trying to sell this one real estate owner on adding more connectivity into his building for over three years, but their offers were always turned down. He said the building owner was now trying to lock in a new anchor tenant and part of the lease requires they have broadband connectivity in the building.

He said now the owner is scrambling and wants them to come in and build out his building with new antennae immediately because he is afraid he will lose this anchor tenant to someone else if he fails to upgrade his building.

I told him more of that is going to start happening as tenants start demanding intelligent amenities as part of the basic lease package and if it isn’t available, they will be moving to new facilities. It is already happening.

I discussed some of these concepts in the Keynote I presented. Next-generation real estate needs to have a whole new set of terminology to describe this paradigm shift and the industry needs to understand the new concepts.

My book, LOCATION LOCATION CONNECTIVITY, which will be available later in October. (ISBN # is 978-0-9906460-44) covers these concepts from Intelligent Business Campuses (IBCs) and Intelligent Industrial Parks (IIPs) to other multi-venue platforms including IRECs. An IREC is an Intelligent Retail/ Entertainment/ Convention Center (IREC) complex which focuses on Smartphone technology to cross-market venues to every visitor who decides to attend or shop at one of the buildings within the coverage of the wireless broadband capabilities designed to service the complex.

CARLINI-ISM: “For us to get to 5G Networks by 2020, all the Carriers need to upgrade their current network infrastructure and discard old rules-of-thumb.”

Copyright 2014 - James Carlini - All rights reservedCarlini’s visionary upcoming book, Location Location Connectivity will be available in October. (The ISBN # 978-0-9906460-4-4 )

Copyright 2014 – James Carlini – All rights reserved

AIR TRAFFIC CONTROL IS MISSION CRITICAL, ISN’T IT?

banner james carlini - Carlini's CornerBy James Carlini

The recent employee sabotage of Aurora, Illinois’ Air Traffic Control center which brought air traffic to an abrupt halt brings up some huge questions:

“Isn’t that type of control center mission critical?
– Shouldn’t a control center like that be backed up?
– Why wasn’t it backed up, especially after a 1998 GAO study said it was dangerous not to have it redundant?
– Who’s in charge?

ARE WE STILL FLYING IN THE 1930S??

ARE WE STILL FLYING IN THE 1930S??

WHAT DOES MISSION CRITICAL MEAN?

I have worked in mission critical systems and intelligent infrastructure for my whole career spanning over 35 years from Bell Laboratories designing software to run the public switched telephone network (PSTN) to working with the City of Chicago on planning and designing their Emergency 911 Center to working with the Chicago Mercantile Exchange on trading floor technologies as well as overall networks connecting GLOBEX users internationally.

In addition, I have worked with more than several companies on their call centers, manufacturing and international networks which would also be considered “mission critical” because that’s where a great amount of their business came through whether it was a catalog sales company (Spiegel’s) to a major bank (Sanwa Bank) to a consumer electronics company (JVC) or a pharmaceuticals company (Abbott Labs).

Mission critical means you cannot go down. You cannot have a single point-of-failure. You cannot afford to be down for your business.

Mission critical means you need redundant power supplies, you need redundant network connections and you need redundant processing power to maintain the applications (computers and data bases that are completely duplicated)

With all that being said, whoever designed the Air Traffic Control center had to have those same types of basic design concepts when they were building this center. With something as critical as managing aircraft in the sky, you would think that you either had a fully backed-up system that the controllers to switch to OR enough back-up within the network of air traffic control centers to handle the overload caused by one or two centers going completely out on the network grid.

HOUSTON (AND CHICAGO)…………WE HAVE A PROBLEM

The May 1998 GAO Study on Air Traffic Control (ATC) Weak Computer Security Practices Jeopardizes Flight Safety (http://www.gao.gov/assets/230/225741.pdf ) concluded:

The FAA has not analyzed the threats and vulnerabilities, or developed
safeguards to protect 87 of its 90 operational ATC computer systems and 8
of its 9 operational ATC telecommunications networks.

The FAA does not have a well-defined security architecture, a security concept of operations, or security standards, and does not consistently include well- formulated security requirements in specifications for new ATC systems

The FAA has recognized for several years that its vulnerabilities could
jeopardize, and have already jeopardized, flight safety.

There are definite problems today as there were 16 years ago, so where has everyone been in the last 16 years besides collecting a check?

FROM MY UPCOMING BOOK – LOCATION LOCATION CONNECTIVITY

You need to take into consideration new network, as well as power, requirements for mission critical applications.

Most buildings need to undergo a transformation as to how they connect into the fabric of network infrastructure within the region. A single connection equates to a potential single-point-of-failure. Many building owners need to assess whether or not they want to incur the expense of adding a second route for communications into the
building.

We have to get the Air Traffic Control enters up-to-par with other mission critical buildings which support corporate (and government) applications. This should have been done over a decade ago.

CARLINI-ISM: “A single connection equates to a potential
single-point-of-failure. That being said, over 95% of buildings are then not ready for tenants who have mission critical applications which need network access.”

CARLINI-ISM: “Intelligent amenities are more important than traditional amenities. Traditional amenities are a given in commercial real estate – intelligent amenities are not.”

Copyright 2014 - James Carlini - All rights reservedCarlini’s visionary upcoming book, Location Location Connectivity will be available in October. (The ISBN # 978-0-9906460-4-4 )

He will be the Keynote Speaker at HetNet Expo on October 15th.
Details are at http://www.hetnetexpo.com/

Copyright 2014 – James Carlini — ALL RIGHTS RESERVED

WHAT HAPPENED TO QUALITY AT FEDEX?

banner james carlini - Carlini's CornerBy James Carlini

I remember when FEDEX was a top-notch company with sharp AND professional people supporting you in critical time periods when you had to get things like proposals and reports out to distant locations. You could set your watch to their pick-up and delivery times. What happened???

Last Monday, I sent a CD disk with the final copy of my book to my printing company by PRIORITY OVERNIGHT and paid $32 and thought that was HIGH. Friday, I had to send another disk, so I go and ask for PRIORITY OVERNIGHT (10:30AM) for Monday (today) and it’s over $50.

WHAT????? Then I asked for the price of the afternoon delivery (3:30PM) and it was still $37.25. HOW COULD THAT BE???

I pointed out I sent the same exact package to the same exact place on Monday night and it cost me $32 overnight, how could sending something from Friday night to Monday morning cost so much more? No answer from the guy at the counter.

Gave him my FEDEX number that I had for over 25 years, but nothing happened. The account has been dormant for too long a time (well, even though I just paid for something last Monday night, I was still considered a “cash only” account). So much for being a long-time customer.

Employee #2014904 at the store I went to was no help. He could not look up anything but said, this is the price coming up on the computer. He did not do anything to check the exact same package delivery that was done four days earlier. He didn’t really care either, so I decided it wasn’t worth discussing. Just pay the inflated price for lower-quality service and walk away.

WHERE DID THE QUALITY AND PERFORMANCE GO?

I was really ticked off, went home and called FEDEX Friday night. After 23 minutes on the phone with one Rep I could not even understand and then a Manager, Jay, who was a little smarter, I got the thing right – delivered by 10:30AM – but I still have to call billing to rectify the charges AFTER the package is delivered. AND, the package was going to Tennessee – that is where FEDEX’s planes are headquartered.

As I told the second customer service manager on the phone, “Hey, this is FEDEX, not Joe Blow’s Delivery Service.” I had a very high regard for FEDEX 20-25 years ago. They were top-notch and their people knew their job. Today, one out of three knew their job.

What executive screwed up FEDEX???? Who decided overseas call centers were a good customer service move and what happened to professionals manning the counters?

Now I am thinking next time I need to ship something – I might just go to the Post Office. My expectations at the Post Office were never high, but seeing FEDEX in such a disarray, maybe it’s time to go back to the Post Office?

TAKE OUR SURVEY AND GET A DISCOUNT NEXT TIME

Next time? On my FEDEX receipt it said, “Take our survey and get a discount the next time.”

Thanks, but no thanks FEDEX. Writing this article is much better way to get someone to wake up and look at their business, than calling a different 1-1800 number to answer a lame questionnaire.

There is a definite problem both at the front lines of the stores as well as the 1-800 number for FEDEX support.

WHO’s FAULT IS IT?

Who is in charge? You can’t blame low-level clerks for inconsistent billing. Or can you?

Whatever your job is, learn it, and perform it well. If you’re the boss, make sure people are doing their jobs well and recognize them for doing a good job.

We cannot get better as a country until we figure out what we are doing wrong – and fix it.

Now, with the guy who burned down the Air Traffic Control data center in Aurora, Illinois that stopped all flights across four states over the weekend, who knows if the package will arrive on time? Shouldn’t control centers like that be totally backed up? That’s another story (Which I will be writing about)

CARLINI-ISM : Have passion for your job and show a sense-of-urgency for your customers.

Follow daily Carlini-isms at http://www.TWITTER.com/JAMESCARLINI

Copyright 2014 - James Carlini - All rights reservedCarlini’s visionary upcoming book, Location Location Connectivity will be available in October. (The ISBN # 978-0-9906460-4-4 )

He will be the Keynote Speaker at HetNet Expo on October 15th.
Details are at http://www.hetnetexpo.com/

Copyright 2014 – James Carlini — ALL RIGHTS RESERVED

LOCATION LOCATION CONNECTIVITY: UPCOMING KEYNOTE

banner james carlini - Carlini's CornerBy James Carlini

In October, I will be the Keynote Speaker at HetNet Expo in Chicago on October, 15th. The conference will be held at the Chicago Hilton and I expect a good cross-section of professionals will be there.

Why? There is a convergence of Real Estate, Infrastructure, and Technology going on and it is all focused on impacting the regional economic stability and sustainability of every municipality worldwide. To compete in the 21st century marketplace, broadband connectivity and redundant power are key intelligent amenities organizations must have in order to support their mission critical applications. In addition, most people are using Smartphones and Tablets as their new “edge technology.” Broadband connectivity is a “must have” in commercial buildings, and not a “hoped for” by this tech-dependent market segment.

Most commercial buildings do not offer redundant power sources or redundant high-speed network access from two different carriers. Real estate owners and property management companies have to address buildings which cannot compete for 21st century tenants.

Those who are selling WiFi, DAS and integrated Smartphone solutions must realize the market is wide-open for their business solutions.

NEW TERMINOLOGY FOR REAL ESTATE

Next-generation real estate needs to have a whole new set of terminology to describe its new capabilities. One white paper I wrote several years ago while working on an 800-acre high-tech real estate project, discussed the new names for next-generation industrial and office parks. Intelligent Business Campuses (IBCs) are the new names for those multi-building facilities supplying intelligent amenities like redundant power and redundant broadband connectivity to each tenant through intelligent infrastructure. In doing some research while writing the white paper, I found out that in Asia, they refer to these next-generation business campuses as Intelligent Industrial Parks (IIPs)

Other multi-venue platforms include IRECs. An IREC is an Intelligent Retail/ Entertainment/ Convention Center (IREC) complex which focuses on cross-marketing the venues to every visitor who decides to attend or shop at one of the buildings within the coverage of the wireless broadband capabilities that are designed to service the complex.

These concepts will be some of the material I will be discussing in my Keynote Speech. The concepts are covered in detail in my book, LOCATION LOCATION CONNECTIVITY which will be available later in October. (The ISBN # is 978-0-9906460-4-4 for this 380-page book.)

The book is a culmination of work and research done in the last several years on various high-tech real estate projects, several white papers including one I wrote for the US Department of Homeland Security on Intelligent Infrastructure: Securing Regional Sustainability and proven procurement, strategic technology management and team dynamic concepts taught throughout my years at Northwestern University in both the undergrad and Executive Masters programs. It also covers experiences from my consulting engagements.

CARLINI-ISM: “Those stuck with 20th century solutions will not be able to compete in 21st century global challenges.”

Copyright 2014 - James Carlini - All rights reservedCarlini’s visionary upcoming book, Location Location Connectivity will be available in October. (The ISBN # 978-0-9906460-4-4 )

He will be speaking at HetNet Expo.
Details are at http://www.hetnetexpo.com/

Copyright 2014 – James Carlini – All rights reserved

HIRING MILLENNIALS: HIRING ROCK STARS OR ROADIES?

banner james carlini - Carlini's CornerBy James Carlini

I spoke at the second Annual INFORM conference on Big Data and Analytics at the University of Chicago’s Gleacher Center on a panel discussion entitled: Big Data Analytics: The Power of Practice.

There were over 100 people there from various companies like Walgreen’s, Accenture, Nielsen, and others as well as some academics from the major universities around Chicago.

The University of Chicago also has a graduate program in Analytics, so there were also several people there who were currently enrolled in their Masters’ program. The conference featured speakers from academic institutions to companies that were in various industry segments.

The one session I happened to sit in on was very eye-opening. The Chief Analytics Officer of this Chicago-based financial company talked about how focused they were on their young staff and how they had a whole program to nurture them because in today’s market, good talent is hard to find AND harder to keep. He had my attention because he was saying the right words.

He discussed setting up a college recruitment program and focusing on those who looked promising. He talked about their sophisticated internship program and how they determined upfront, the right talent to “fit their different product teams.”

He also talked about knowing who the “best of the best” were and that because of the competition for good people, you need to identify who your “rock stars” are and make sure they know you know.

WE TAKE CARE OF OUR ROCK STARS
Being myself, I was more in a “politically accurate” mode than a politically correct mode, so I had to comment on this executive’s big pitch about hiring graduates and younger people. It sounded like a pretty comprehensive program that reminded me of something like Bell Telephone Labs where I worked at in the beginning of my career.

The question I asked and thought the answer was going to be a definite “yes” was, “Do you have a tuition reimbursement program for these “Rock Stars”?” The answer was no. WHAT?

Credibility? BANG. ZERO. Are we talking about hiring “Rock Stars” or just “roadies”?

Well, wait a second. You went through 15 minutes of why it is so important to focus on the motivations and aspirations of these recent graduates so that they can do a good job and not walk away to another company, tuition reimbursement should be a given.

Rock stars? I think not. If someone is really good and there is no investing into their skill sets, they are going to walk. To be brutally honest, I felt that this was just another company that focuses on the “talent of the day,” gives it a “you are special to us” sales-pitch, burns it up, and then goes out and recruits the next “bunch of roadies” for next year’s tour.

Real investing – like paying for a grad degree or at least paying for 50% is what is needed to retain talent, not getting them enrolled in the one-hour free webinar on analytics. Or having some rah-rah event for “team-building”.

Let’s cut the corporate-speak as well as the awarding of a “This is a good place to work award because they have an Expresso Latte machine and lets you wear jeans to work” by junior journalists who don’t have a clue on what a good workplace environment is.

When it came time to give my two cents in the panel discussion, I ripped into some of this thought process. I spoke about building team dynamics within coursework in college – and not give everyone just individual projects to work on for their grade. Another professor in the panel agreed with me. Too many school do not focus on building people’s social and team skills while they are in college. Waiting until they get on the job is too late.

Insights for buying systems and technology from my perspective on the panel:
There is no such thing as a new, $5,000 Rolls-Royce. You want the performance, the quality, and the engineering – you need to pay for it.

Same goes for if you are not spending much money: There is no such thing as a Formula One Yugo. $5,000 is not going to get you 0-60 in 2.4 seconds.

A woman in the audience asked, “How do we push our children into the right direction?” I grabbed the mic and said, “Stop coddling them.

As to Millennials, there is no “special sense” about them. They want what we all wanted when we started our career: A good-paying job, a good (and understanding boss), and a fair chance to put forth effort in exchange for a decent reward, AND a place to grow professionally.

I had several younger analysts come up and thank me for pointing out the shortfalls of most companies today. They said I “nailed it on the head” as far as describing what goes on at their companies.

Companies do not invest in the employee and just work them until they leave. Good talent goes out the door and you have to start from square one again. Are you really saving money with that hiring approach? I don’t think so when you are dealing with something as sophisticated as operational analytics and statistics.

NOTE TO HIRING MANAGERS OF COMPANIES: You don’t get Superman by paying Jimmy Olson wages. Good people cost money not only upfront, but if you want to retain them you need to invest in them.

The argument that if you invest in people, they are going to walk – is a bad judgment call. If you don’t invest in them, the good ones WILL walk.

What we need today are more work environments like Bell Labs and not Taco Bell.

NOTE TO RECENT GRADS: Come to work on time. Dress for success. Do your job well and you will be rewarded well. We will INVEST in you. (That is what the company should be telling you – and taking action on, like a tuition reimbursement program.)

If you are buying off on the “Let’s paddle on the Lake” event or the “Clean up this part of the Forest after we take a zip line through it”, don’t tell me your “special” and need to be coddled. You’re just this year’s roadie. We’ll use you until we find someone to replace you after you burn out.

Come to work dressed like you are flying in the corporate jet, not like you are here to wash it down. As I advised some in an Executive Masters class once who came in dressed too raggedy, “Casual doesn’t mean Homeless.”

Young people are looking for real leadership – and they can see through the phonies. You know you are right when the next day you get all these people wanting to be in your LINKED IN network.

CARLINI-ISM: “It’s good to be the pragmatic Josey Wales in an environment of snake-oil salesmen and unarmed intellects. Few of us still speak with “words of iron”, but when we do, we strike fear in those who are the double tongues.”

Copyright 2014 - James Carlini - All rights reservedCarlini’s visionary upcoming book, Location Location Connectivity will be available later this year.

He will be speaking at two upcoming conferences in October (Chicago and Las Vegas). Details are forthcoming.

Copyright 2014 – James Carlini – All rights reserved

COPYRIGHT 2014 – JAMES CARLINI

Rock the Block 2014 – J4J

Saturday, August 23, 2014 we will celebrate our third year of “Rock the Block” at Rodney Square in Wilmington, Delaware. From 12 Noon until 5 PM, great local bands fill Rodney Square and several blocks square radius with great music on a summer day. But, it’s not just about the music.

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Because of sponsors like CityReach, The Way Ryders Motorcycle Ministry, Immanuel Church, Iron Faith Fellowship Church and Delaware House of Prayer of Wilmington, we are able to help the people of Wilmington in tangible ways, face to face. The grills are ready, the food donations are in, the clothing donations are organized, the resource, shelter, recovery/addiction services and anti-abuse organizations are coming with information packets, the army of face-painters, game players, balloon creature creators, dancers, encouragers and prayer ministers are ready to rock ‘n roll. It is a huge undertaking. If all goes as planned we will hand out 1400 meals that day. We pray that we are able to also touch people with the love of GOD and meet their immediate physical needs and provide encouragement and positive avenues for change.

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51989_10151866530876779_414089444_oWilmington’s shelters are packed to overflowing. There are so many agencies trying to help in so many ways with no real change in sight. The problem of homelessness is multi-faceted and has many deep roots. No matter what types of stereotypes you have been taught to believe, homeless people are not all addicts..homeless people are not all lazy…homeless people are not all criminals. Many are US Veterans, families and people who through a turn of events or loss of job, or even sickness or mental illness landed on hard times and down-spiraled with no hope of getting back up.

So this Saturday, we have the following resolves:

  • We WILL make a difference
  • We WILL feed the hungry
  • We WILL clothe the underprivileged
  • We WILL produce a joy-filled environment for those who need one desperately
  • We WILL provide hope through helpful REAL solutions
  • We WILL provide resources for viable change
  • We WILL NOT judge a book by its cover
  • We WILL NOT turn a blind eye to people in need
  • We WILL love GOD with all our hearts, minds, souls, spirits, bodies and…
  • We WILL LOVE OUR NEIGHBOR as OURSELVES

unity

ArtQuench Welcomes Barbara Rudolph To The Family!

JW Najarian:

We at On Purpose Magazine congratulate Barbara Rudolph.

Originally posted on Art Quench Magazine:

ArtQuench Gallery

Announces Barbara Rudolph

The Winner of the AQG Juried International

OPEN THEME Art Competition

Barbara has won one year of representation with AQG.  

View Barbara’s profile page.

Support this artist and share this post!

Barbara Rudolph  1 ok

Barbara -photo

Why The Birds?

Imagine a little bird sitting on top of an antique typewriter, a classic book, or an Amati violin.

How can a painting tell a story through an unusual combination of objects that invoke a fond memory with appeal?  When people look at my current series of oil paintings, they often ask “Why the birds?”

Barbara Rudolph Tell Me A Story

Growing up, my late father used to enjoy making wood carvings of birds.  Although it was just a hobby for him, he did create many beautiful sculptures of birds.  He often asked me to paint birds, however I didn’t listen to him until much later in my art career.

Barbara Rudolph The Scouts

Back in the early days of…

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Memorial Day 2014

Memorial Day BannerIn the  past I have spent my Memorial weekend with Walk for Warriors in Los Angeles, CA to honor vets and their families. This year due to some health issues I can not make it, but I do want to let everyone know about it.

Also if you have a special place you go or some great cause or organization you believe needs support please mention them here!

I have found that most veterans do not know what is available out there and there actually is a fair amount of third party resources for vets in need.

I found this on the Internet and thought it was good to check out as a country we need to make Memorial Day and Veterans Day count. JW

Memorial Day by JW NajarianThe “Memorial” in Memorial Day has been ignored by too many of us who are Continue reading

Hostgator 50% Off Sale Memorial Day Weekend

logo hostgatorHostgator is having a 50% Off sale for their hosting product which is well known as one of the best and fastest hosting solutions for WordPress.org.

If you are looking to move from WordPress.com to WordPress.org anytime soon then this is the time to buy a 3 year hosing plan at 50% off.

Here is my buddies affiliate link

http://secure.hostgator.com/~affiliat/cgi-bin/affiliates/clickthru.cgi?id=bobschecter

This is will help you and him. Bob is one of my best friends and tech mentors. If you just want to skip this link and go to Hostgator.com then you can do that also. There is also a toll free number you can call 866-964-2867 and I found that Edson at ext 817637 was quite helpful. Ordering off the site is easy so you do not need to call in, but if you need to speak to someone then the toll free is great support.

Also there are some addons. I cannot help you here. I did get the backup feature, but left out the rest. It is up to you. Can’t help you here. If you are selling on your site and want to take credit card information then you probably want the security addon as it gives pci certification. If you use Paypal or other vendor you may not need this feature.

Why am I sending this out? I wanted to move for some time as WordPress.org is so much more powerful, but you need to know when to get the best bang for your buck and the 50% off does not come around too often.

For those moving to WP.org what is the downside? There is a lot more maintenance to deal with, but I believe the power and usability make up for that if you are willing.

Stand Up To Cancer — Come as You Are: Living in Stage Four

Come as You Are: Living in Stage Four

Posted on June 10, 2013, 7:45 AMCome as You Are: Living in Stage Four
Reblooged from Stand Up To Cancer Blog

By Mary Elizabeth Williams

Everybody loves a winner. And when I first got cancer, I was such a winner. I had faced a malignant melanoma diagnosis, a difficult, permanently scarring surgery, and a painful recovery with flying colors. I was, both friends and strangers alike told me admiringly, a “survivor.” Then a year later I was rediagnosed. Metastatic this time. Stage Four. And suddenly I wasn’t a winner any more.

Growing up, I was always the kid picked last in gym class, the one nobody really wanted on their teams. When I got Stage Four cancer, it was a lot like that. I wasn’t the popular survivor any more. I wasn’t a feel good champion of pluck and survival. Some of my friends looked awkwardly at their feet when I came into the room. Others told me – with great authority – that I just needed a positive attitude and I could beat this thing. Some flat out dumped me. It was a lonely, weird place. But you know who needs a team most? It’s not the popular kid. It’s the scared, lonely one in the back. I never needed help and support and basic kindness more than I when I was at Stage Four, and yet I never felt more invisible. And almost as deep as my fear of the cancer that was growing within my body was the profound sense that I had somehow let everybody down. That I was a disappointment.

Fortunately, soon after my devastating news, I joined a local cancer support group. Even before my first meeting, I knew it was the right place for me because of its simple four word slogan. “Come as you are.” There, it didn’t matter that I was Stage Four, that my odds were slim. There, I didn’t feel like I was on death row, I wasn’t a failure in my personal version of “Survivor: Cancer Island.” In my support group, I could just come as I was, every week, with no expectations, no performance anxiety.

People with metastatic cancer tend to be ignored in the public discourse of cancer. We don’t fit the profile of the upbeat warrior, triumphant and bald. And so, we often remain unseen. Mysterious. Definitely a little spooky. I certainly didn’t know much about what the terrain was like until I found myself on it. All I knew was that it had to very, very bad for there to be no Stage 5. And so, when my oncologist told me I was Stage Four, I was, unsurprisingly……………

Read more by going to… Stand Up To Cancer — Come as You Are: Living in Stage Four.

California Women’s Conference 2014

logo california womens conferenceThe California Womens Conference will be held at the Long Beach Convention Center May 19th and the 20th 2014

I know I am posting this late, but that doesn’t mean you shouldn’t rush out and get your ticket right now.

This event was life changing for me and my wife. It is filled with so many like minded people that are working hard to insure the success of women in all their endeavors. It is one of the most powerful conferences you will ever get to experience and it is worth your time.

To get more information they have a great Continue reading

How Brands Can Use Promoted Pins

Originally posted on Marketing On Pinterest:

Pinterest Interview with Joanne Bradford

Hi everyone, I thought you might like to see this great interview Bloomberg TV did with Joanne Bradford – Pinterest’s Director of Partnerships. In the interview she answers the following questions:

What have you learned about what works and what doesn’t work?

 Are there any kinds of brands that do well on Pinterest versus others?

 Right now the promoted pins are visible when I search, will I ever see a promoted Pin right when I log onto Pinterest?

 Why should I pay for a promoted pin on Pinterest instead of a sponsored story on Facebook or a promoted tweet on Twitter?

 What’s it like working with Ben Silbermann?

She also explains what the current brands running promoted pins are learning. Those brands include:

Which brands are advertising on Pinterest

The most exciting thing in the interview as Joanne’s discussion of how Pinterest plans to roll out advertising products to serve the smaller brands at a pricepoint…

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Walt Disney World Resort Presents Artist David E. Doss

Originally posted on Art Quench Magazine:

Walt Disney World® Resort is pleased to present

the artwork for beloved artist, David E. Doss.

Artist Showcase with David E. Doss

May 10 – May 20 

2014 Flower & Garden Festival, Epcot®

funatftwildernessslide

Join us as we debut some of his latest releases,

including Fun at Fort Wilderness, Boo To You and Winter Wonderland. 

Prices, Sizes and Formats may vary.

 bootoyou_wdwslidewinterwonderlandslide

AppearanceScheduleTitle

  • May 10-20, Art of Disney, Downtown Disney® Marketplace

  • June 20-July 3, Art of Disney, Downtown Disney® Marketplace

 

AboutTheArtistTitle

Born & raised in the Piedmont region of North Carolina, David began his art career at a early age. He left a commercial art position to pursue his interest in Fine Art. He has had much success over the years with sold out editions and a high collector following. Remaining a self-published artist, he always seems to capture the essence of a subject matter with his own blend of nostalgic realism. Working in watercolors…

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A Cancer Vaccine Soon? Engineered Measles Virus Therapy produced Remission of Disseminated Cancer

JW Najarian:

Extremely interesting. Watchers of Grey’s Anatomy may remember them using HIV virus to deliver a cure for a child with immune issues.

Originally posted on DES Daughter Network:

Dr. Stephen Russell, the Richard O. Jacobson Professor of Molecular Medicine and a Consultant in Hematology from Mayo Clinic in Rochester, MN, in an article appearing online ahead of print and in the July 2014 print issue of Mayo Clinic Proceedings, announces a breakthrough in cancer treatment where one infusion of an engineered measles virus therapy produced long-term and significant remission of drug refractory myeloma.

Abstract

Mayo Proceedings twitter logo @MayoProceedings Breaking News:
Measles Vaccine cures Woman Of Cancer

MV-NIS is an engineered measles virus that is selectively destructive to myeloma plasma cells and can be monitored by noninvasive radioiodine imaging of NIS gene expression. Two measles-seronegative patients with relapsing drug-refractory myeloma and multiple glucose-avid plasmacytomas were treated by intravenous infusion of 1011 TCID50 (50% tissue culture infectious dose) infectious units of MV-NIS. Both patients responded to therapy with M protein reduction and resolution of bone marrow plasmacytosis. Further, one patient experienced durable complete…

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5G NETWORKS: UNDERSTANDING THE FUTURE

banner james carlini - Carlini's CornerBy James Carlini

This article is an excerpt from James Carlini’s upcoming book, Location Location Connectivity:

5G Networks

5G Networks will be providing some very high speeds to the average user. This means building out the network to specifications which have to include Continue reading

NEW TECH BUILDING BLOCK : GRAPHENE

banner james carlini - Carlini's CornerBy James Carlini

Graphene is a new “semi-metal” material that is made out of carbon and has the characteristics of the hardness of a diamond, better electrical conductivity than Continue reading

JW Najarian is Guest on Jackie Keller’s Show Food Exposed – What’s on Your Plate?

JW and Jackie Keller on Food Exposed shJackie Keller, Bestselling Author, Wellness Coach, Owner of Premiere Healthy Food Company Nutrifit, LLC

Featured JW Najarian (that is ME! I am the Editor and Chief of On Purpose Magazine) on her emPOWERme.Tv Show Food Exposed – What’s on Your Plate?

Here is short snippet of the full show:

http://www.dailymotion.com/video/x1pftjs_on-purpose-magazine-with-jw-najarian-food-exposed_lifestyle Continue reading

The Brewery Artwalk

Originally posted on Art Quench Magazine:

The Brewery

2014 Spring Artwalk and

Open Studios

April 26th and 27th • 11 am – 6 pm

 

Free and open to the public

postcard_spring2014

This is not your average Artwalk! Nowhere else can you find the largest art community with the most innovative, experimental, contemporary artists at work.

This April at the Brewery Artwalk, The Brewery Artwalk Association is pleased to feature the largest contingent of pioneering artists in the Los Angeles area. Resident artists have been experimenting with 3D printing, Immersive 3D environments, LED light sculpture, high tech and high class furniture design, contemporary fashion and environmental design,  new media, computer and digital art, performance art as well as painting, photography, ceramics, sculpture, glass works, printmaking and street art.

Located northeast of downtown Los Angeles, off the 5 Freeway’s Main Street exit, sits 16 acres packed with creative energy, artistic dreams, and a little piece of…

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COMCAST TIME-WARNER MERGER: NEEDS CORRECT LEADERSHIP

banner james carlini - Carlini's CornerBy James Carlini

The latest merger being questioned is the COMCAST Time-Warner merger which many experts are weighing in on. The problem is some are looking at the wrong end of the horse when they say it’s a bad merger.

In several articles and editorials that I have read, the authors and columnists look at the COMCAST/ Time-Warner (CTW) merger as a bad thing for cable. All the articles seem to focus on the cable industry and content, yet none are even making the argument about the new merged company, let’s just call it CTW, taking on AT&T and Verizon for the customers in the high-speed data markets. Broadband connectivity needs some competition and if you are going to be a competitor, you need some real money to compete in the capital-intensive communications industry.

WHAT BUSINESS ARE WE IN?

When cable companies first came onto the market, their CEOs were not focused on being part of the network infrastructure layer and looking at themselves as a communications infrastructure company. Their focus, and the definition of what business they were in, was the entertainment business.

They developed the delivery system for entertainment content. They did not think about building a communications infrastructure for extended use, even though they were. They were focused on bringing content into homes and did not initially focus on the long-term engineering of their cabling infrastructure. Designing and engineering the delivery system was just a necessary evil.

Now, with the need for real network infrastructure handling high-speed applications, the cabling industry already has a big footprint of cabling which can go head-to-head with anything AT&T has in place.

WHO NEEDS TO RUN THIS MERGED GOLIATH?

They need a CEO who understands who the new major competitors are. The CEO should be looking at AT&T and Verizon as their big competitors, not smaller cable companies or dish companies.

If I was the CEO, I would be looking at how to compete with AT&T and Verizon in the area of broadband connectivity. I would be establishing a whole gameplan to enter each one of their internet subscribers with an alternate high-speed service for their internet business.

There is a huge market out there because AT&T’s U-Verse is so limited. In an earlier article, I pointed out that if you have U-Verse, you cannot get a second line of U-Verse into your house. You can get a dial-up line, but nothing high-speed. (See http://onpurposemagazine.com/2014/01/02/att-misses-the-mark-with-u-verse/ )

I already have the solution at my house. I have U-Verse coming in and I have COMCAST coming in for internet only. I have both network and carrier diversity which is more than 96% of the residential and commercial buildings have as their connectivity amenity.

Buildings with one connection to one network carrier’s central office are obsolete. That was the connectivity solution for the 19th and most of the 20th centuries. This is a great example of what was “best practice” in the last century is not obsolete in this century.

You cannot use a 20th century solution to solve 21st century connectivity issues. Mission critical applications demand redundant connections (preferably in diverse networks).

We need more choices at the end-user’s home for internet connectivity. With competition, prices will go down, not up. With competition, we will be able to accelerate speeds and be competitive within the global markets.

We need to raise the awareness of competitive strategies as well as raise the speeds of connectivity to the end-user. Having another formidable opponent can only force AT&T and Verizon to raise the bar when it comes to speeds going to the end-user. The faster we get to having a ubiquitous network providing gigabit speeds to the end-user, the faster we will re-take our leadership position in the global economy.

CARLINI-ISM: Look to COMCAST/ TW as a new competitor to the incumbent phone companies. Competition is good.

Copyright 2014 - James Carlini - All rights reservedCarlini’s visionary upcoming book, Location Location Connectivity will be available later this year.

He will be speaking at several upcoming conferences across the country later this year. Details are forthcoming.

Copyright 2014 – James Carlini – All rights reserved

COPYRIGHT 2014 – JAMES CARLINI

Happy Easter

Colorful Eggs by Valerie NajarianWe at On Purpose Magazine want to wish you and your family a wonderful Easter weekend. If you do not celebrate Easter our wishes for you and yours do not change in the slightest.

This is a picture my wife took of the eggs we are hiding in the back yard for our yearly Easter Egg hunt.

The each have change we have saved over years in them. So at the end of the day the kids will have a variety of nickels, dimes and quarters strewn all over the living room floor to see who did the best this year.

pic gratitude coinOne has a gratitude coin in it and that is the big winner!

Love and Light to All.

JW Najarian
Editor and Chief

Announcing the next phase of Empire Avenue!

Originally posted on Empire Avenue:

The first social media network run by members, for members

eavleaders_badgeAre YOU ready to help shape the future of Empire Avenue? As you know, Empire Avenue created a new community – the Empire Avenue Leaders. The goal is clear: get 2,000 people to each join Empire Avenue Leaders. For buying the $100 Empire Avenue Leaders Upgrade any individual will receive a truly generous member benefits package.

Did you wonder WHY the community was called Empire Avenue Leaders? It’s simple. Starting now, the Leaders are RUNNING Empire Avenue’s marketing, recruitment, and retention programs. The technical staff will continue to support the platform, manage the database, and provide normal tech support. Beyond that – it’s up to US to chart the marketing course to get to 2000 leaders. Longer term, Leaders may have an even greater influence on the platform’s future functionality.

This is a truly amazing opportunity. The Empire Avenue…

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Empire Avenue is Spotlighting Profiles

JW Najarian:

I am a fan of Empire Avenue. I use it to meet some of the greatest social media superstars and to make sure I am doing all I can to hopefully become one myself.
Empire Avenue helps by letting you know where you need to do more work in the social media arena and you can check in on people that have mastered their specific platform to see what and how they do it.
Now Empire Avenue is starting a new group of leaders to help propel EAv to new heights and one of the things they are doing is spotlighting some of their more active members as a token of appreciation.
EAv has always been a great community and it looks like they are reaching out farther to really allow the leaders of the community to do more and get recognized for it.

Originally posted on Empire Avenue:

Empire Avenue would like to spotlight and share the profiles of 4 active members this week.  This is just a small token of our appreciation.

(e)MILIEUNET Erik van Erne – Erik has been a member since May, 2011.  Erik is a very supportive and loyal member of Empire Avenue.  He is the General Manager of Wolfram Publications.  Erik focuses on awareness and change of behavior by means of communication.  He feels that the world needs more awareness about our environment.  Erik currently has the highest Empire Avenue Score on the site!  If you would like to know more about Erik please check out his profile here.

(e)GARDNER Harold Gardner – Harold joined Empire Avenue in June, 2012.  Harold has a great sense of humor, and if you check out his social media sites you can always find a joke or picture that will make you laugh.  Harold’s favorite…

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JW Najarian to Guest on Jackie Keller’s Show Food Exposed – What’s on Your Plate?

pic jackie kellerJackie Keller, Bestselling Author, Wellness Coach, Owner of Premiere Healthy Food Company Nutrifit, LLC

Will be featuring me, JW Najarian (that is ME! I am the Editor and Chief of On Purpose Magazine) on her emPOWERme.Tv Show Food Exposed – What’s on Your Plate? on April 22nd 2014 Continue reading

The Commercial Real Estate Distressed Assets Association CREDAA Story 2009 to 2011

CREDAA Advisors

About The Commercial Real Estate Distressed Assets Association

History

CREDAA was founded in pre-launch in January of 2010 and was first developed starting on August 20th 2009.

CREDAA is the brainchild of Scott Miller and Warren Samek, both National Commercial Account Executives with Fidelity National Title in Seattle, WA and JW Najarian, formally a commercial lender with Pathfinder Commercial Mortgage and the Founder of The Commercial Real Estate Professional Investor Group out of Los Angeles.

After the real estate and stock markets fell in September of 2008 the founders envisioned a commercial real estate collapse coming as the CRE market tends to lag just around 2 years from the residential market. We believe now that due to the magnitude of the market and residential market crashes, the commercial collapse is happening at a quicker pace.

Due to the TARP plan we believe the banks are holding troubled assets at an alarming rate and furthermore, that if these assets are held too long, that the market recovery will be much longer than it needs to be.

The founders came up with the idea that if the industry had a place to be able to work together at finding solutions, that the recovery could be sped up. The founders believe that an association of industry professionals and investors can, given the most current information, data and education, find and implement solutions that will help banks, brokers, lenders, investors and property owners re-work or get out from under troubled assets with the least losses.

Mission Statement

CREDAA is dedicated to, discovering solutions to the troubled assets market to help and guide in supporting, enlightening, educating and engaging our member base and the industry on the current state of Commercial Real Estate, Distressed, toxic, unstable, troubled Assets or Non-performing Notes, by using technology, seminars, lectures, symposiums, webinars, teleseminars, and other media to deliver high quality and pertinent industry news, views, content, analytics and analysis and education to legitimate investors, brokers, lenders, industry professionals and sellers to communicate, participate and work together in on-going daily forums. CREDAA will also provide professionals a forum to promote themselves by listing members and their services in order to allow other members to build professional teams nationally to get projects moving.

Vision Statement

CREDAA, as an association, will be a powerful information resource and community for the commercial real estate and financial industry. CREDAA will effect positive change. Employing our mission to support and educate the industry to help find win-win solutions for financial institutions, lenders, brokers, buyers and other professionals can use and utilize to help move these assets into the public realm. As a group, we will assist the economy by turning around our current bad debt in Commercial Real Estate markets.

Goals

To provide brokers, lenders, banks, investors and other CRE industry professionals, education, solutions, resources and other support to help them in the disposition, acquisition, valuation and financing of CRE Distressed, Toxic, Unstable or troubled assets and non-performing notes. Become a membership of companies and individuals operating in the commercial real estate, investment, finance, and banking industries.

Policies and Procedures

CREDAA is a professional organization dedicated to the aquisition or distribution of commercial distressed assets and notes.

Values Statement

CREDAA believes that integrity of a person can only be determined via the values one possesses in a particular order. To stay in integrity CREDAA will judge each situation against this value list in this particular order.

  • Customer Service
  • Value product / user
  • Ease of Use
  • Profitable

NEW CREDAA

In July of 2011 Leonard Mangriquez of ALB Commercial Capital took over the reigns of CREDAA taking the focus off of CREDAA Connect and placing it at http://www.CREDAA.com. This change added needed functionality and added high level CRE industry training.

ALB Commercial still runs the http://www.CREDAA.com site, but has decided to focus on the lending side of the industry.

Sadly CREDAA Connect has been taken down. Here is what I saved from the front page of CREDAA Connect.

CREDAA, is dedicated to discovering and creating solutions for the Commercial Mortgage default industry and work towards keeping our members at the forefront of industry news and views, and provide support in the professional development and advancement of our members.

CREDAA is focused intently on taking action in these three areas:
1. Educate
With CREDAA, members leverage the power of knowledge and the brilliance of other industry professionals to enable success in the current CRE marketplace. CREDAA delivers education utilizing a variety of platforms like audio & video podcasts, webinars, seminars, online training, and Summit educational conferences.
2. Enable
Navigating, seizing and controlling current markets can only be accomplished by leveraging the latest research, analytics, news, and views. CREDAA is a place that provides access and the ability to find essential resources to enable the member to find and complete deals in an extremely tough market.
3. Connect
Real solutions through collaboration found only with the power of CREDAA networking. Find your local and national deal teams with the best of the best in the industry. Participate in business building events where you learn, find deals, make contacts, and create valuable friendships.

Closing Letter to CREDAA Connect Members

Hello members of CREDAA Connect. In August of 2009 a group of users from The Commercial Real Estate Professionals and Investors Group CREPIG.com got together to start a site that would help tie investors to distressed commercial properties.

We had high hopes, but as most of you know, at that time it was impossible to find any inventory that penciled out for investors and the banks were holding or should I say hoarding most of the marketable inventory.

With advisory board members like the late Frank Maguire Co-Founder of FedEx & KFC and many others (see http://onpurposemagazine.com/2014/04/11/the-commercial-real-estate-distressed-assets-association-credaa-story-2009-to-2011/) we worked hard to blaze new trails in an ailing industry.

This proved to be an almost impossible task as the banks would not release inventory or funds.

In 2011 Leonard Manriquez of ALB Commercial Capital took over the site which worked to educate, enable and help connect the thousands of investors, property owners and brokers with a site that allowed first class networking, resource development and education. You can still go to www.CREDAA.com to check out the work that was done there. Leo did a great job, but the industry was still taking a beating and ALB Commercial Capital has decided to make their priority lending in the commercial and multifamily markets.

To this end CREDAA Connect is shutting down. We appreciate our members and hope that you will check out www.ALBCommercialCapital.com for all your commercial finance needs. You may also join thousands of other CRE networkers at http://www.CREPIG.com with over 5000 members or at CREPIG at Linkedin with over 19,000 members at https://www.linkedin.com/groups/CREPIG-Commercial-Real-Estate-Professionals-79765 or CREPIG at Twitter www.Twitter.com/CREPIGsite which has over 36,000 followers.

Regards,

JW Najarian
Metta Media Group
www.OnPurposeMagazine.com
www.CREPIG.com

US Veteran Group Linkedin

Apple Blueberry Delight Recipe

Apple Blueberry Delight

  • Servings: 1 -2
  • Time: 15 mins
  • Difficulty: Medium
  • Print

Apple Blueberry Delight

Ingredients:

  • 4 medium apples, unpeeled
  • 2 cups blueberries
  • 1 tbsp. trans-fat free, lite margarine
  • 1 tsp. ground cinnamon
  • ¼ tsp. ground nutmeg
  • ½ tsp. orange peel, finely grated
  • 1 tbsp. orange-flavored liqueur
  • 2 tbsp. agave nectar
  • 3 tbsp. orange juice

Directions:

  1. In a small bowl, mix the agave, cinnamon, and nutmeg. Set it aside.
  2. In a large bowl, mix the orange juice and peel. Core and thinly slice the apples; toss with the juice.
  3. Place a wok over medium heat. When the wok is hot, add the margarine. When melted, add the sugar mixture and cook, stirring constantly, for about 1 minute.
  4. Add the apple mixture to the wok and stir-fry until the apples are soft (about 3 minutes). Add the liqueur, bring to a boil, and boil for about 1 minute. Add the blueberries and stir-fry until the sauce is thickened. Serve hot, topped with whipped cream, if desired.


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By Jackie Keller
From: Jackie Keller, Founder – NutriFit, LLC
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Da VINCI TOWER: INTELLIGENT BUILDINGS MEET DYNAMIC ARCHITECTURE

banner james carlini - Carlini's CornerBy James Carlini

The latest in modern skyscrapers is not going up in New York City or Chicago. It is not going up in the Far East either. The DaVinci Tower, which boasts a whole new architectural concept called Dynamic Architecture, is going up in Dubai. David Fisher is the architect.

Dynamic Architecture opens up a whole new approach to constructing Intelligent Buildings in urban areas. The applications of new architecture, technology, and Continue reading

Chicken with Pistachio Citrus Sauce Recipe

Chicken with Pistachio Citrus Sauce

  • Servings: 1 -2
  • Time: 35 mins
  • Difficulty: Medium
  • Print

Chicken Dish

Ingredients:

  • 4 ea. orange
  • 1 lb. chicken breast
  • ¼ tsp. black pepper
  • 2 tsp. canola oil
  • 2 tsp. orange zest
  • 2 tbsp. green onions, minced
  • 1 tsp. dijon mustard
  • 2 tbsp. pistachio nuts, toasted
  • 1 cup orange juice
  • ½ cup reduced sodium chicken broth

Directions:

  1. Halve one or more oranges and squeeze to get 1/2 cup juice. Slice the remaining oranges,
  2. Sprinkle the chicken with pepper and salt, if desired.
  3. Saute chicken in the oil until cooked through but still moist and tender.
  4. Over medium-high heat, add the juice, zest, green onion, chicken broth and mustard to the pan drippings, stirring to make a sauce. A
  5. Add the orange slices and pistachios. Heat through and pour over chicken.

banner Jackie Keller

By Jackie Keller
From: Jackie Keller, Founder – NutriFit, LLC
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ArtQuench Shares The Creativity Of A Very Talented Visual Artist!

JW Najarian:

Shawn Reeder is an amazing visual artist. Check out one of his videos at ArtQuench Magazine.

Shawn ReederArtQuench Presents Shawn Reeder’s
Amazing Visual Art.

If you have ever taken a trip to Yosemite
you know how breathtaking the scenery truly is.

If you haven’t yet experienced the spiritual nature of
Yosemite we recommend that you add it to your bucket list! This is a place we frequent.

We call it our “Re-Fresh”. Shawn Reeder shares with us his creative way of showcasing one of the world’s best parts of nature and all it’s beauty. – Stacia AQM

To read the full story and see the video go to http://artquenchmagazine.com/2014/03/10/artquench-shares-the-creativity-of-a-very-talented-visual-artist/

 

Originally posted on Art Quench Magazine:

ArtQuench Presents Shawn Reeder’s 

Amazing Visual Art.

If you have ever taken a trip to Yosemite

you know how breathtaking the scenery truly is. 

If you haven’t yet experienced the spiritual nature of 

Yosemite we recommend that you add it 

to your bucket list! This is a place we frequent.

We call it our “Re-Fresh”.  Shawn Reeder

shares with us his creative way of showcasing

one of the world’s best parts of nature and all it’s beauty.

I am a destination visual artist who specializes in photography, timelapse cinematography, & filmmaking.  I love to travel, so if you have a project in some far flung location, lets talk.

Yosemite National Park, the High Sierra, and the Eastern Sierra are some of the most beautiful places on earth. Ever since I serendipitously won a trip to Yosemite when I was 18, the beautiful Range of Light has captured my heart and…

View original 259 more words

Choosing Healthy Fats

banner Jackie Keller

By Jackie Keller

​Many people think that eating low-fat foods will lead to a low-fat body. Not so true, unless you’re taking into consideration the types of fats being consumed. While that myth has been dispelled time and time again, there’s still a lot of confusion about what constitutes a healthy fat, and even what the difference is between an “unhealthy” fat and a “healthy” fat.
Continue reading

Let’s do a “Re-Do”

banner beth anne grib OnPurpose

by Beth Anne Grib

Ok, so we’ve arrived mid-way through the first quarter of 2014. Your New Year’s Resolutions have lost their luster…maybe they are simmering, subconscious, long-term goals at this point. You are back into the work grind and it feels almost robotic again.

Continue reading